Service Hotlines

      Chain Account Support: Press 3

      chains@star-mfg.com

      Hotline 877.242.0270

       All service agent inquiries:
      Sales | Service | Price Letters | Test Requests | Installations

      Sales Support

      314.678.6315

      orders@langworld.com

       All sales inquiries:

      • General questions
      • Product information
      • Lead times
      • Order entry
      • Tracking information
      Customer Service

      314.678.6315

      customerservice@langworld.com

       All other inquiries:

      • Service requests
      • RMA’s
      • Billing Inquiries
      • Test Requests
      • Replacements
      Technical Service

      Hotline 877.280.2017

      technicalservice@langworld.com

       All service agent inquiries:

      • Technical support for agents on site
      • Call wait time will vary
      • Warranty authorization
      Warranty:

      314.678.6315

      customerservice@langworld.com

      All warranty inquiries:

      • Existing claims
      • Invoices
      • Warranty authorization
      • Credits